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Continuous Process Improvement Manager

The Coca-Cola Company

  • Location: Northampton, MA - USA
  • Post Date: 3/1/2019
  • Job Type: FULL TIME
  • TRAVEL REQUIRED: 00% - 25%
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Job ID: R-01438

Position Overview:

Develops Operational Excellence (OE) Tools and platforms to drive transformation across the manufacturing site. Drives the OE culture and delivers the OE Vision for the function and the development of OE Capabilities with the support of the site Leadership team. Provides expertise and leadership on Lean Principles and Problem Solving to all employees at various levels across the organization. Provides support in achieving the operational productivity targets and identifying Best Practices opportunities. Works to achieve a sustainable continuous improvement site culture. Charters, tracks and reports on “Productivity Improvement” initiatives with support from the Finance Manager. Collaborates with regional network in order to communicate benchmarking methodology.

Function Specific Activities:

  • Develop process improvement initiatives (e.g., supplier business processes and practices) in order to benefit the CCNA system and Customers by directing supply chain activities, involving external suppliers, functional peers, customer teams and/or cross-functional teams
  • Review facility capability and environment (e.g., technology, systems, quality, cost, efficiencies, yield, Warehousing & Distribution) in order to recommend process improvements.
  • Implement supply chain programs (e.g., quality service Cell, optimization, Warehouse Optimization) in order to improve beverage quality and supply chain efficiencies
  • Document current state processes and business systems and compare to benchmarking data and/or best practices in order to identify performance gaps.
  • Provide direction, leadership and coaching to members of a project team you are leading.


  • 3+ years of experience in an Operational Excellence role with demonstrable results of delivering process improvements, eliminating waste and productivity improvements in a fast-paced Consumer Package Goods manufacturing environment.
  • Prior experience working in a manufacturing plant
  • 3+ years of experience in a project management role.
  • Experience in business transformation and process improvement roles using proven problem solving/continuous improvement methodologies.
  • Experience with change management and influencing organizational culture change.


Minimum Requirements:

  • Bachelor degree or equivalent in Engineering, Operations, or Supply Chain.
  • OE Certification - required        
  • Lean Six Sigma Certification - desired
  • TPM Certification - desired       

Preferred Level:

  • MBA or equivalent

Specialized Technical Skills

  • 5 Years of Supply chain metrics, CI/Six Sigma, TPM (PM and AM), and Program Management

Job Requirements:

Years of Experience:

Growth Behaviors:

  • GROWTH MINDSET: Demonstrates curiosity. Welcomes failure as a learning opportunity.
  • SMART RISK: Makes bold decisions/recommendations.
  • EXTERNALLY FOCUSED: Understands the upstream and downstream implications of his/her work. Tracks and shares external trends, best practices or ideas.
  • PERFORMANCE DRIVEN AND ACCOUNTABLE: Has high performance standards. Outperforms her/his peers.
  • FAST/AGILE: Removes barriers to move faster. Experiments and adapts. Thrives under pressure and fast pace.
  • EMPOWERED: Brings solutions instead of problems. Challenges the status quo. Has the courage to take an unpopular stance.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. Apply
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