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Production Manager - Northampton, MA

The Coca-Cola Company

  • Location: Northampton, MA - USA
  • Post Date: 11/1/2018
  • Job Type: FULL TIME
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Job ID: R-11636

Position Overview:

Why Join Coca-Cola North America?
It's an exciting time to work in The Coca-Cola Company's flagship market. We're accelerating our momentum as the fastest-growing large consumer goods company in North America by putting people at the heart of our business and everything we do - whether we're innovating to give consumers the drinks and packaging sizes they want, or building our eCommerce capabilities. People are our focus when we're collaborating with our diverse network of locally-connected bottling partners, and when we're returning every drop of water we use to communities and nature. And people - with the different backgrounds, skills and perspectives they bring to our workplace - are helping transform our business, one big idea at a time. We empower our employees to challenge the status quo, make bold recommendations, experiment and adapt, so we can grow together and make a great business even better.

The Production Manager will own the operations function for one of two Business Units within the manufacturing facility. The Production Manager will act as a “Plant Manager” within the business unit overseeing tasks not limited to planning, organizing, directing and controlling the operation activities. The incumbent will ensure all manufacturing and packaging is compliant to the guidelines of Good Manufacturing Practices and Food Safety regulations. They will also oversee and monitor the performance of their Business Unit's Operations as it relates to quality, safety, productivity, cost control, service to sales, employee training and leadership development.

Function Specific Activities:

Key Responsibilities of the Role

  • Prepare departmental costs and variances with regard to productivity, short and long-range planning, labor scheduling, product scheduling, raw materials, packaging supplies, product weights, sanitation and housekeeping
  • Organize and facilitate production line activities to ensure conformance to establish requirements regarding quality, safety, employee- relations, productivity and cost scheduled volume outputs
  • Work with Product Development, Suppliers, Engineering, Quality, and Associates in finding innovative ways to improve the Quality and productivity of our Products by bringing Operational Excellence to life within their Business Unit.
  • Support Employee involvement in Safety, Analytical Problem Solving, Project Planning, Vendor and Customer Relations, fostering a Team atmosphere.
  • Monitor and update all area practices and policies for compliance.
  • Work Mid-Term Planning & the National Product Supply Group in weekly scheduling of the Packaging and Processing Area to optimize productivity.
  • Prepare, distribute, and follow-up with regard to all established records, reports and/or forms
  • Ensure strong, effective communication across functions and with employees, vendors and government regulators. Host monthly Business Unit meetings and weekly OE meetings with Associates.
  • Cultivate, grow and mature Cross-functional teams within the Manufacturing Facility.
  • Monitor productivity data and help develop corrective action plans necessary to achieve annual productivity improvements through a strong commitment to utilization of Coca-Cola's Line Information Systems and associated processes.
  • Implement safety measures for accident prevention “Goal Zero” performance through monthly departmental safety meetings and working with salaried Supervisors to ensure hourly employee compliance.
  • Report on quality defect issues and help determine necessary corrective actions to eliminate repetitive failures working alongside the QC Manager and our Supply Partners.
  • Participate in the ISO auditing and assist in the development of procedures and corrective actions
  • Oversee and lead the implementation of the ISO systems and operational standards as outlined in the plant accountability list
  • Adhere to Coca-Cola quality standards to ensure product quality and Food Safety by following Good Manufacturing Practices (GMP's), standard operating procedures (SOP's) and Coca-Cola's KORE specifications
  • Embrace the Coca-Cola's principles necessary to accomplish these objectives and support the change management techniques to develop the culture of continuous improvement and engagement.
  • Assist with the supervision of the Production staff including but not limited to performance management and employee development, etc.
  • Fully engage and be a champion for the development of the Supervisors including but not limited to hosting Performance Enablement feedback sessions monthly, creating Development Plans, and development of Succession Plans. 


  • Bachelor degree is required; Degree in Mechanical Engineering or Technical Degree is preferred
  • 10 years of experience in a manufacturing environment is required
  • 5 years of progressive leadership experience in a manufacturing environment is required
  • Thermal processing and packaging experience preferred.
  • Leadership experience within complex manufacturing facilities is strongly preferred

Additional Skills

  • Knowledge of ISO Systems:  ISO9000, 14000, 22000, FSMA
  • Knowledge of OE Tools: Lean, Kaizen, TPM-AM/PM

Job Requirements:

Years of Experience:

Leadership Behaviors:

  • DRIVE INNOVATION: Generate new or unique solutions and embrace new ideas that help sustain our business(encompassing everything from continuous improvement to new product and package innovation). 
  • COLLABORATE WITH SYSTEM, CUSTOMERS, AND OTHER STAKEHOLDERS: Develop and leverage relationships with stakeholders to approximately stretch and impact the System (Company and Bottler).
  • ACT LIKE AN OWNER: Deliver results, creating value for our Brands, our System, our customers, and key stakeholders. 
  • INSPIRE OTHERS: Inspire people to deliver our mission and 2020 Vision, demonstrate passion for the business and give people a reason to believe anything is possible. 
  • DEVELOP SELF AND OTHERS: Develop self and support others' development to achieve full potential. 

Growth Behaviors:

  • GROWTH MINDSET: Demonstrates curiosity. Welcomes failure as a learning opportunity.
  • SMART RISK: Makes bold decisions/recommendations.
  • EXTERNALLY FOCUSED: Understands the upstream and downstream implications of his/her work. Tracks and shares external trends, best practices or ideas.
  • PERFORMANCE DRIVEN AND ACCOUNTABLE: Has high performance standards. Outperforms her/his peers.
  • FAST/AGILE: Removes barriers to move faster. Experiments and adapts. Thrives under pressure and fast pace.
  • EMPOWERED: Brings solutions instead of problems. Challenges the status quo. Has the courage to take an unpopular stance.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. Apply
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