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Records Solutions Coordinator

The Coca-Cola Company

  • Location: Atlanta, GA - USA
  • Post Date: 11/1/2018
  • Job Type: FULL TIME
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Job ID: R-19110

Position Overview:

We are looking for an energetic person to join our Records Management team! We're the ones who securely manage information for our clients (ex. Legal, HR, Tax, etc.) and operate storage facilities onsite. We have a unique opportunity for someone who loves being in a client facing role and managing a portfolio of changing process or services.
This role will coordinate the various offerings we operate and work to market those services across the campus in new ways to our associates, find synergies across them to create bundle solutions, and other creative ways to transition from paper to digital. Our services leaders' objective is to support the Company's financial and regulatory obligations by ensuring the appropriate information is retained and acceptable. This will provide great experience in being a true thought partner inside Coca-Cola to implement and support the right information infrastructure, monitoring Service Level Agreements and ensuring they are adhered to, and the protection of vital and company informational assets through project execution, recommending process improvements, proper systems integration and audits.

Function Specific Activities:

Key Responsibilities

  • Perform informational systems and physical inventory updates, integration troubleshooting and resolution—move, store or destroy digital and physical inventory within compliance
  • Perform informational research, audits, reporting and reconciliation for compliance—management of physical and digital informational inventory repositories
  • Service Level Agreement: management and execution of SLAs between Records Management, vendors and the business
  • Projects: direction from Records manager and partnering with business units to design and develop the required records infrastructure to support company informational assets per retention compliance—consulting, educating and training clients
  • Make recommendations to Records Management Manager for process and policy changes, improvements and implementation
  • Present changes to departmental processes (workflows) and policies for approval—document (technical writing) and submit to Records Management Manager for publishing
  • Remain aware of emerging industry trends (repository/informational systems) and recommend logical implementation or adoption
  • Present ideas for approval by clients and Records Management Manager—drive change of physical informational repositories/content to digital informational repositories/content
  • Use of the Company's informational platforms and technology to educate and update clients about the Records Management program to drive behavioural change

What you need to be successful

  • 5+years of experience in records management, document management, archival management or equivalent
  • Expertise in records retention compliance, policies and technology for digital and physical informational repositories
  • Comfortable in an agile environment, dealing with high volumes and heavy client facing
  • University/Bachelor's Degree Preferred
  • Communication skills (verbal and written): the role interacts with attorneys, paralegals, directors, managers, administrators, etc. for the purpose of consulting, instructing and training on best Information practices (storage, retention guidelines, compliance, digital and physical systems, best practices, etc.).
  • Able to work independently and with a team, taking ownership of assigned tasks and project work from management—contacting business clients when needed—working through or around barriers to complete tasks and projects to business and client satisfaction.

Job Requirements:

Years of Experience:

Leadership Behaviors:

  • DRIVE INNOVATION: Generate new or unique solutions and embrace new ideas that help sustain our business(encompassing everything from continuous improvement to new product and package innovation). 
  • COLLABORATE WITH SYSTEM, CUSTOMERS, AND OTHER STAKEHOLDERS: Develop and leverage relationships with stakeholders to approximately stretch and impact the System (Company and Bottler).
  • ACT LIKE AN OWNER: Deliver results, creating value for our Brands, our System, our customers, and key stakeholders. 
  • INSPIRE OTHERS: Inspire people to deliver our mission and 2020 Vision, demonstrate passion for the business and give people a reason to believe anything is possible. 
  • DEVELOP SELF AND OTHERS: Develop self and support others' development to achieve full potential. 

Growth Behaviors:

  • GROWTH MINDSET: Demonstrates curiosity. Welcomes failure as a learning opportunity.
  • SMART RISK: Makes bold decisions/recommendations.
  • EXTERNALLY FOCUSED: Understands the upstream and downstream implications of his/her work. Tracks and shares external trends, best practices or ideas.
  • PERFORMANCE DRIVEN AND ACCOUNTABLE: Has high performance standards. Outperforms her/his peers.
  • FAST/AGILE: Removes barriers to move faster. Experiments and adapts. Thrives under pressure and fast pace.
  • EMPOWERED: Brings solutions instead of problems. Challenges the status quo. Has the courage to take an unpopular stance.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. Apply
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