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Transportation Planner - White Glove

The Coca-Cola Company

  • Location: Auburndale, FL - USA
  • Post Date: 11/5/2018
  • Job Type: FULL TIME
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Job ID: R-19764

Position Overview:

The Transportation Planner/WG Customer Service POC (Grade 8) is a member of the Logistics Transportation team responsible for planning and managing shipments from CCNA sites to customers and intra-company shipments. Typical daily load volumes under management by this role will be 175 - 300 on the average, and will vary based on complexity of site(s) managed and the business needs. The planners are key members of each production management team involved in daily operations while also linked with the strategic team involved in carrier business reviews.

The Transportation Planner is the leader/business owner of their assigned area of responsibility. This includes responsibility and accountability for service performance versus goal and financial performance. Responsible for 10k - 40k customer loads.

Each planning resources is accountable for fully leveraging the Oracle Transportation Management system's along with other tools including Four Kites, SAP and other software as it becomes available. Planners are responsible for analyzing key performance indicators and implementing corrective actions, balancing service and costs.

Function Specific Activities:

Assists in collecting and analyzing data systems; updates and maintains a current and comprehensive database on which to draw for solutions development; uses statistical modeling skills to develop logistics solutions; manages inventories and tactical planning; coordinates inter-company shipments and troubleshooting. Individual contributor representing the most common entry point for this career stream; works under direct supervision.

Function Specific Activities:

Duties

  • The Transportation Planner is the leader/business owner of their assigned area of responsibility.
  • This includes responsibility and accountability for service performance versus goal and financial performance.
  • Responsible for 10k - 40k customer loads.
  • Each planning resources is accountable for fully leveraging the Oracle Transportation Management system's along with other tools including Four Kites, SAP and other software as it becomes available.
  • Planners are responsible for analyzing key performance indicators and implementing corrective actions, balancing service and costs.
  • The Transportation/ White Glove planner will be responsible for controlling the flow of information to all the key parties involved.
  • Timely resolution of issues and proactive notification to our Customer teams, warehouses, plants and carriers is key to a successful planner.
  • Working across multiple levels of the organization doing what we can, to make sure the customer gets their product delivered on time to the first appointment.

The Transportation Planner/WG Customer Service POC is a member of the Logistics Transportation team responsible for planning and managing shipments from CCNA sites to customers and intra-company shipments. Typical daily load volumes under management by this role will be 175 - 300 on the average, and will vary based on complexity of site(s) managed and the business needs. The planners are key members of each production management team involved in daily operations while also linked with the strategic team involved in carrier business reviews.

The Transportation Planner is the leader/business owner of their assigned area of responsibility. This includes responsibility and accountability for service performance versus goal and financial performance. Responsible for 10k - 40k customer loads.

Each planning resources is accountable for fully leveraging the Oracle Transportation Management system's along with other tools including Four Kites, SAP and other software as it becomes available. Planners are responsible for analyzing key performance indicators and implementing corrective actions, balancing service and costs.

 

The Transportation/ White Glove planner will be responsible for controlling the flow of information to all of the key parties involved. Timely resolution of issues and proactive notification to our Customer teams, warehouses, plants and carriers is key to a successful planner. Working across multiple levels of the organization doing what we can, to make sure the customer gets their product delivered on time to the first appointment.

 

The transportation planner must be aware of the variables within the logistics organization - what we ship, when we ship it, where we ship it from, where it ships to, when it is requested to deliver, how much of it we ship, how much we pay to ship it and the value of the cargo. Using those variables they would then deliver the best blended outcome of service and cost within the guidelines established by the Logistics leadership.

 

The most adept planners will realize that by adjusting the specifics of the variables and applying situational awareness to make the best decision for the instances at hand, a broad range of outcomes are possible. The planner has great latitude to adjust the variables within given boundaries to achieve the desired outcome.

Flexibility in covering vacations, extended PM hours and rotating weekend schedules when needed is a must. Multiple positions, including nights and weekend shifts.

Job Requirements:

The planner must be able to handle conflict resolution. Must be able to give proactive notification. Communicate clearly, timely and keep all groups informed of any changes. Using Email, Phones calls, texts or instant messaging

Years of Experience:

1-2 Years Experience

Leadership Behaviors:

  • DRIVE INNOVATION: Generate new or unique solutions and embrace new ideas that help sustain our business(encompassing everything from continuous improvement to new product and package innovation). 
  • COLLABORATE WITH SYSTEM, CUSTOMERS, AND OTHER STAKEHOLDERS: Develop and leverage relationships with stakeholders to approximately stretch and impact the System (Company and Bottler).
  • ACT LIKE AN OWNER: Deliver results, creating value for our Brands, our System, our customers, and key stakeholders. 
  • INSPIRE OTHERS: Inspire people to deliver our mission and 2020 Vision, demonstrate passion for the business and give people a reason to believe anything is possible. 
  • DEVELOP SELF AND OTHERS: Develop self and support others' development to achieve full potential. 

Growth Behaviors:

  • GROWTH MINDSET: Demonstrates curiosity. Welcomes failure as a learning opportunity.
  • SMART RISK: Makes bold decisions/recommendations.
  • EXTERNALLY FOCUSED: Understands the upstream and downstream implications of his/her work. Tracks and shares external trends, best practices or ideas.
  • PERFORMANCE DRIVEN AND ACCOUNTABLE: Has high performance standards. Outperforms her/his peers.
  • FAST/AGILE: Removes barriers to move faster. Experiments and adapts. Thrives under pressure and fast pace.
  • EMPOWERED: Brings solutions instead of problems. Challenges the status quo. Has the courage to take an unpopular stance.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. Apply
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