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Customer Financial Analyst (4 openings)

The Coca-Cola Company

  • Location: Atlanta, GA - USA
  • Post Date: 1/4/2019
  • Job Type: FULL TIME
  • TRAVEL REQUIRED: 00% - 25%
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Job ID: R-22426

Position Overview:

Customer Financial Analyst is responsible for managing all collection and dispute resolution activities in receivables and related settlement processes. This position has 4 openings available.

Function Specific Activities:

Functional Skills

  • Financial Policies and Procedures.  Knowledge of the Company's financial policies and procedures including Standard Practices and Procedures, Standard Accounting Codes, Reporting And Budgeting, Code of Business Conduct, ISSCOM, as well as internal policies and procedures specific to area of responsibility.  
  • Financial Systems and Processes.  Ability to research financial systems and processes to resolve issues.  This includes the ability to independently research multiple systems:  SAP P07 and P08, Salesforce (contract research, RIM, Redelegation of Authority), Neterprise, Soda, and eoStar.  Additionally the Customer Financial Analyst must assess collectability, make decisions to escalate internally and/or externally, and consistently follow up for resolution.  
  • Knowledge of policies, procedures, and applicable laws, statutes and regulations (e.g., Robinson Patman, Uniform Commercial Code) for collecting delinquent accounts, loans, and/or receivables. This includes knowledge of system reports, documenting collection efforts, determining collectability, recommending charge-offs, coordinating legal actions, etc.  
  • Accounting:  Knowledge of basic accounting principles , independently identify appropriate GL accounts as needed, submit GL transactions, verify Chart of Authority, etc.
  • Customer Focus:  Demonstrating understanding of how one's actions and/or work impact the Company's relationship with customers.  
  • Cash Management.  Knowledge of cash management principles used within a business environment.  
  • Technical.  Experience with SAP or other ERP systems.  Intermediate Excel skills. 
  • Experience in Microsoft Office applications and ability to lead and participate in projects, documentation efforts and drive the business forward. 
  • Forward thinking, proactive, strategic, detail-oriented, results-oriented, positive attitude and self-motivated. 


  • Bachelor's Degree required.

Related Experience:

  • Entry level; 1+ years 
  • Technical skills in Excel, knowledge of receivable, accounting and cash management processes are required.  
  • SAP or foodservice industry experience a plus. 
  • In addition, the successful candidate must have a proven ability to effectively communicate, influence and build positive relationships with internal and external clients. 
  • This position requires strong experience in Microsoft Office applications with the ability to lead and participate in projects to drive the business forward.  

Job Requirements:

Years of Experience:

Growth Behaviors:

  • GROWTH MINDSET: Demonstrates curiosity. Welcomes failure as a learning opportunity.
  • SMART RISK: Makes bold decisions/recommendations.
  • EXTERNALLY FOCUSED: Understands the upstream and downstream implications of his/her work. Tracks and shares external trends, best practices or ideas.
  • PERFORMANCE DRIVEN AND ACCOUNTABLE: Has high performance standards. Outperforms her/his peers.
  • FAST/AGILE: Removes barriers to move faster. Experiments and adapts. Thrives under pressure and fast pace.
  • EMPOWERED: Brings solutions instead of problems. Challenges the status quo. Has the courage to take an unpopular stance.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. Apply
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