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Freestyle Operations Manager

The Coca-Cola Company

  • Location: Alpharetta, GA - USA
  • Post Date: 2/1/2019
  • Job Type: FULL TIME
  • TRAVEL REQUIRED: 00% - 25%
  • RELOCATION PROVIDED: No
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Job ID: R-22754

Position Overview:

Why Join Coca-Cola North America?

It's an exciting time to work in The Coca-Cola Company's flagship market. We're accelerating our momentum as the fastest-growing large consumer goods company in North America by putting people at the heart of our business and everything we do - whether we're innovating to give consumers the drinks and packaging sizes they want, or building our eCommerce capabilities. People are our focus when we're collaborating with our diverse network of locally-connected bottling partners, and when we're returning every drop of water we use to communities and nature. And people - with the different backgrounds, skills and perspectives they bring to our workplace - are helping transform our business, one big idea at a time. We empower our employees to challenge the status quo, make bold recommendations, experiment and adapt, so we can grow together and make a great business even better.

Function Specific Activities:

Responsible for reviewing outlet survey information and/or good faith estimate results to provide a top line summary for sharing with Sales and making recommendations to overcome obstacles such as ice maker, hard plumbing, modem booster, etc.to ensure successful equipment and beverage area conversion.

Responsible for After the Sale In-Outlet Execution:

  • Operational Lead for Freestyle Execution for LMP and Region Customers
  • Delivering Outlet Plan for all Region and LMP Client Groups
  • Provide deep technical expertise and understanding for equipment platforms, equipment performance and functionality.
  • Provide Subject Matter Expertise/consultation on next steps regarding site preparation needs, 3rd party roles (e.g., Davaco, Footprint, Ice Maker, Water Filter, etc.), connectivity solutions and other watch outs/risks for installation
  • Develop execution and/or project plans for successful execution of initiatives
  • Manage post installation activities (e.g., relocations, removals, replacements, flavor changes, etc.).

Education  

  • Minimum Required: BS/BA or equivalent work experience

  • Preferred Level: BS/BA

Experience 

  • Minimum Required:  2 years project management experience or customer operational management experience

  • Preferred Level:  3+ years project management experience and customer operational management experience

Skills

Minimum Required: 

  • Operations Assessment - Proficient
  • Project Management - Proficient
  • Ability to Influence - Proficient
  • Strategic Thinking - Competent
  • Complex Problem Solving - Proficient
  • Must possess strong computer skills with proficiency in Excel, Microsoft Outlook
  • Demonstrate excellent verbal and written communication skills as well as an aptitude for time management and problem solving

Preferred Level: 

  • Operations Assessment - Excel
  • Project Management - Proficient
  • Ability to Influence - Excel
  • Advancing the Customer Relationship - Proficient
  • Complex Problem Solving - Proficient

Job Requirements:

The Freestyle Operations Manager is responsible for Subject Matter Expertise/consultation to customers and account teams on all matters related to technical equipment specifications and installation requirements of company and customer controlled assets for local, region and other customers as mutually identified with Sales and Customer Care Leadership.

High degree of collaboration with Region and LMP Sales Team, Region Finance on CCFS execution and a wide array of beverage platforms.

Responsible for reviewing outlet survey information and/or good faith estimate results to provide a top line summary for sharing with Sales and making recommendations to overcome obstacles such as ice maker, hard plumbing, modem booster, etc.to ensure successful equipment and beverage area conversion.

Responsible for After the Sale In-Outlet Execution:

· Operational Lead for Freestyle Execution for LMP and Region Customers

· Delivering Outlet Plan for all Region and LMP Client Groups

· Provide deep technical expertise and understanding for equipment platforms, equipment performance and functionality.
· Provide Subject Matter Expertise/consultation on next steps regarding site preparation needs, 3rd party roles (e.g., Davaco, Footprint, Ice Maker, Water Filter, etc.), connectivity solutions and other watch outs/risks for installation

· Develop execution and/or project plans for successful execution of initiatives

Manage post installation activities (e.g., relocations, removals, replacements, flavor changes, etc.).

Years of Experience:

3-5 Years Experience

Growth Behaviors:

  • GROWTH MINDSET: Demonstrates curiosity. Welcomes failure as a learning opportunity.
  • SMART RISK: Makes bold decisions/recommendations.
  • EXTERNALLY FOCUSED: Understands the upstream and downstream implications of his/her work. Tracks and shares external trends, best practices or ideas.
  • PERFORMANCE DRIVEN AND ACCOUNTABLE: Has high performance standards. Outperforms her/his peers.
  • FAST/AGILE: Removes barriers to move faster. Experiments and adapts. Thrives under pressure and fast pace.
  • EMPOWERED: Brings solutions instead of problems. Challenges the status quo. Has the courage to take an unpopular stance.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. Apply
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