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Quality Assurance Laboratory Technician - Paw Paw MI

The Coca-Cola Company

  • Location: Paw Paw, MI - USA
  • Post Date: 2/12/2019
  • Job Type: FULL TIME
  • Post End Date: February 24 - 2019
  • TRAVEL REQUIRED: 00% - 25%
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Job ID: R-24139

Position Overview:

Why Join Coca-Cola North America?

It's an exciting time to work in The Coca-Cola Company's flagship market. We're accelerating our momentum as the fastest-growing large consumer goods company in North America by putting people at the heart of our business and everything we do - whether we're innovating to give consumers the drinks and packaging sizes they want, or building our eCommerce capabilities. People are our focus when we're collaborating with our diverse network of locally-connected bottling partners, and when we're returning every drop of water we use to communities and nature. And people - with the different backgrounds, skills and perspectives they bring to our workplace - are helping transform our business, one big idea at a time. We empower our employees to challenge the status quo, make bold recommendations, experiment and adapt, so we can grow together and make a great business even better.

Function Specific Activities:

QA Laboratory Technician:

  •   Samples, analyzes, and releases ingredients and finished products to ensure that all products meet the quality standards and expectations of the Coca-Cola Company.  
  • Must be knowledgeable of analytical instrumentation and wet chemistry techniques.   
  • Ability to conduct tests that include the use of microbiological techniques, and titration, densitometer, refractometer, pH meter, and colorimeter equipment. 
  • Prefer familiarity with GMPs, GLPs, ISO Standards, and regulatory requirements for food safety.

Lead Auditor:

  • Conduct internal audits of the management system as assigned.  
  • Able to inspect physical areas and assess data and records for compliance to requirements.  
  • Working knowledge of requirements including regulatory, company and ISO.
  • This position is scheduled as vacation relief for all shifts of QA Lab technicians and must be flexible in days and hours.  
  • The work load will be a combination of QA Laboratory Technician duties, and Lead Auditor assignments.


  • Perform daily laboratory analysis of ingredients, finished products, and beverage base/concentrate.
  • Assure laboratory functions, including but not limited to:
    • Correct SOPs are followed
    • Records are complete, accurate and timely
    • GLP (Good Laboratory Practices) are followed
    • Chemical wastes are properly disposed
    • Laboratory area is clean and organized
    • Verification, calibration and maintenance of instruments are completed as scheduled and required.
    • Standards are prepared and handled properly.
    • Prepare beverages and samples per sampling plan to conduct analytical tests and sensory testing according to guidelines.
    • Testing results and dispositions are reported timely.
    • Retention samples are collected and handled as required.
    • Place products or materials on hold as required.
    • Monitor inventory of lab supplies and order as required.
    • Dispose of expired retain samples and chemicals according to schedules and expiration dates.

  • Monitors production lines and equipment for compliance with sanitary requirements and standards, including CIP performance and sterilization.
  • Assist with resolution of problems with ingredients and finished products, escalating as necessary.
  • Assists with production process issues and troubleshooting through analysis and interpretation of data.
  • Investigate and find solutions to distressed blends and communicate situation to QA supervisor or manager.
  • Develop or validate laboratory test methods in order to ensure reliability and accuracy of analytical results, which may include performing capability studies.
  • Organize workflow and task schedules to maximize laboratory efficiency.
  • Use equipment/instrumentation operations manuals as required.
  • Able to identify deficiencies within area of responsibility and implement or recommend appropriate corrective actions.
  • Ensure that all tasks are performed toward achieving the safety, quality, service and cost objectives of CCNA.
  • Work directly with maintenance personnel, production personnel, and   management in problem-solving to ensure maximum production efficiencies and high quality products.           
  • Comply with all standard safety practices, safety rules, and all Company rules and policies. Read, understand and comply with SDS sheets.
  • Work an 8-hour, 10-hour or 12-hour shift or required necessary hours to meet the business requirements. This may include overtime and weekend work as necessary.
  • Shift Flexibility required

Additional Internal Auditor Duties:

  • Perform 5S & GMP activities and inspections and follow up on deficiencies for correction.
  • Develop and maintain a positive working relationship with all other departments to facilitate a team environment.
  • Lead assigned Audits
  • Perform data audits, including SPC studies to ensure accuracy of data and analytical processes.
  • Able to interpret variety of data as necessary to ensure compliance with requirements.


  • Preferred completion of Bachelor's Degree or higher in Science related
  • Working knowledge of quality assurance testing procedures. 
  • Preferred experience in a food manufacturing facility and working knowledge of GMPs.
  • Ability to read and follow written instructions
  • Ability to read equipment/instrumentation operations manuals. 
  • Ability to lift up to 50 pounds.  Manual and finger dexterity.
  • Ability to work on any shift.  Ability to work up to twelve (12) hour shifts to satisfy business needs. 
  • Ability to visually identify material and product defects. 
  • Ability to work in a team environment.
  • Ability to communicate with others.
  • Working knowledge and use of computer software in a manufacturing setting.
  • Ability to train others.

Additional Lead Auditor requirements:

  • Successful completion of ISO, KORE, Regulatory Standards training
  • Possible travel to vendor and other CCNA locations
  • Working knowledge and use of computer software for writing reports, assessing data and electronic communications.


  • Work is performed in a high-speed bottling and juice production environment. 
  • Work requires exposure to all temperature changes, high noise levels, working around moving equipment, tanks, heights, wet conditions, fumes, vibrations, dust, etc. 
  • Working hours must be flexible with the ability to work all shifts and extended hours as required.


  • Personal protective equipment.  MSDS sheets. 
  • Measuring instruments, equipment/instrumentation operations manuals. 
  • Computer and associated software. 
  • Safety glasses, hearing protection. 

Job Requirements:

Years of Experience:

Growth Behaviors:

  • GROWTH MINDSET: Demonstrates curiosity. Welcomes failure as a learning opportunity.
  • SMART RISK: Makes bold decisions/recommendations.
  • EXTERNALLY FOCUSED: Understands the upstream and downstream implications of his/her work. Tracks and shares external trends, best practices or ideas.
  • PERFORMANCE DRIVEN AND ACCOUNTABLE: Has high performance standards. Outperforms her/his peers.
  • FAST/AGILE: Removes barriers to move faster. Experiments and adapts. Thrives under pressure and fast pace.
  • EMPOWERED: Brings solutions instead of problems. Challenges the status quo. Has the courage to take an unpopular stance.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. Apply
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