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Logistics Assistant- Laredo, TX

The Coca-Cola Company

  • Location: San Antonio, TX - USA
  • Post Date: 3/1/2019
  • Job Type: REMOTE
  • TRAVEL REQUIRED: 00% - 25%
  • RELOCATION PROVIDED: No
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Job ID: R-24374US-TX-SanAntonio

Position Overview:

This position is located in Laredo, TX

The Logistics Coordinators is the first point of contact to customers in issues related to sales order, product quality, order discrepancies and inventory status. This team also supports other areas of supply chain..

Function Specific Activities:

Function Specific Activities:

  • Documenting entries in Quick Books for all unloaded product from plant.
    • Document 27 steps to process product receipts
    • Resolve price and quantity discrepancies with corporate and plant in Mexico
    • Resolve load and product discrepancies with warehouses in Laredo.
  • Order Management
    • Gather and process sales orders in Quickbooks.
    • Provide customer with information regarding price or quantity.
    • Prepare custom reports to internal and external customers.
    • Collaborate in the resolution of EDI and system issues to process orders.
    • Create release of orders to warehouses and carriers.
  • Customer Service
    • Interact with customers providing them with information on open sales orders and any product related issue.
    • Respond to service calls or emails from clients or customers.
    • Resolve and handle customer grievances and complaints or special orders through email and telephone.
    • Investigate and correct errors, following the company's policies.
    • Prepare custom reports for customers.
  • Transportation planning.
    • Follow transportation allocation guidelines.
    • Select and hire transportation for the delivery of the orders.
    • Confirm pickup and delivery appointments set with warehouses and customers.
    • Track delivery of each order, from origin to destination.
    • Deals and resolve transportation issues such as delays on shipments, on time delivery, etc.
    • Develop solutions for transportation when dealing with limited availability.
  • Inventory management
    • Resolve day to day warehousing issues such as delays loading orders in trucks, changes in pickup appts, load errors from warehouses, etc.
    • Monitor lot numbers and rotation of product at each warehouse.
    • Coordinate and support physical counts at each warehouse

This position is located in Laredo, Texas

Job Requirements:

Years of Experience:

1-2 Years Experience

Growth Behaviors:

  • GROWTH MINDSET: Demonstrates curiosity. Welcomes failure as a learning opportunity.
  • SMART RISK: Makes bold decisions/recommendations.
  • EXTERNALLY FOCUSED: Understands the upstream and downstream implications of his/her work. Tracks and shares external trends, best practices or ideas.
  • PERFORMANCE DRIVEN AND ACCOUNTABLE: Has high performance standards. Outperforms her/his peers.
  • FAST/AGILE: Removes barriers to move faster. Experiments and adapts. Thrives under pressure and fast pace.
  • EMPOWERED: Brings solutions instead of problems. Challenges the status quo. Has the courage to take an unpopular stance.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. Apply
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